Microsoft Teams Direct Routing
Risk-Free Trial

Keep your staff connected at home, in the office and on the go with Microsoft Teams calling.
Available now for any business with an Office 365 subscription.

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The risk-free way to enable Teams calling

Unite Calling is a Microsoft Teams app that enables you to set up and manage a Teams phone system (also known as direct routing) for your business. It's a fast, simple and risk-free way to migrate your office phone services into Microsoft Teams.

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Business calling

Enable your staff to make and receive external calls using Teams

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Unify communication

Bring together calling, chat, meeting and collaboration into the Teams app

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Set up in minutes

Unite Calling automates set up, so you're up and running in as little as 15 minutes

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BYO numbers

Port your phone numbers to Teams so you never miss a customer call

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Devices

Teams call from your office phone, mobile, tablet or computer

In addition to the Teams app, your staff can make and receive calls from devices certified for use with Teams, including:

  • Desk phones - Traditional or Video
  • Headsets - Wired or Bluetooth
  • Speakerphones - USB or Bluetooth
Teams certified hardware

PBX Features

50+ professional call handling features

Create a seamless and professional caller experience with enterprise features like music or messages on hold, auto-attendant and call queues.

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Hold & transfer incoming calls

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Business hours call routing

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Voicemail to email & transcription

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Auto attendant & call queues

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Play music / ads on hold

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Sync Office 365 contacts

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Switch between mobile, desk phone & computer

See full features list

Use Cases

Can my staff use Teams calling?

Unite Calling character working at desk, online Teams meeting

Hybrid Workers

Keep your team productive everywhere. Hybrid workers are able to make and receive calls from their usual work number, access business voicemails and dial into voice or video conferences - all from home or the office.

EA & Receptionist

Make it easy for your reception staff to manage shared lines and direct incoming calls. Your front office and back office teams are all connected with handsets, headsets and phone system features that make call handling a breeze.

Unite Calling character support desk worker talking through headset working on laptop computer
Unite Calling takeaway delivery worker communicating with customer via mobile phone to notify delivery is complete

Mobile Workers

Keep your team connected even when out of the office. Mobile employees, like sales reps or delivery drivers, can easily make and receive calls through their work number using the Teams app on their mobile, laptop or tablet.

Frequently Asked Questions

What is direct routing?
Why do we need direct routing?
How do I set up direct routing?
What is the difference between direct routing and a calling plan in Teams?
Can I keep my old phone numbers?

Pricing Plans

Microsoft Teams calling plans to suit your business

Pay-as-you-go

Pay only for the calls you make:

AUD $15 per user

Local / National calls

Mobile calls

13/1300/1800 calls

International calls

Request pricing

Unlimited

Popular calls included:

AUD $25 per user

Unlimited to A/NZ Local / National numbers

Unlimited to A/NZ Mobile numbers

13/1300/1800 calls (PAYG)

International calls (PAYG)

Request pricing

Optional extras

BYO numbers

Bring all your existing business numbers when you switch to Teams

Desk phones

Provide each staff member with an easy-to-use desk phone

Inbound numbers

Make it easy for customers to reach you with a 13/1300 or 1800 number

Contact us

Get a risk free trial and your first month FREE

Learn how you can simplify and modernise your business phone services with Microsoft Teams and Unite Calling.

Contact us today for your custom proposal and quote, including our web-only one-month free offer.

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